Customer Reviews

Christopher Feldmann
Drobo User
Sunday, January 24, 2016
SERT Data were great people to work with

Let me start by saying SERT Data were great people to work with and honestly had the best price I could find for the task. My story is a highly unique one but every effort on SERT’s behalf were very helpful. One message they sent me said it all. “We're glad to help, it's all part of making (...)

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NAND Flash Drive Recovery
Friday, January 22, 2016
SERT was wonderful to work with.

SERT was wonderful to work with. They explained everything clearly about the price, the process of recovering the data and the time it would take. All data was recovered and completed within the date promised.

Steve Roth
SanDisk Cruze 32gb
Friday, January 22, 2016
SERT made it quick and painless

My wife had a SanDisk Cruze 32gb flash drive that was in her Mac when it hit the floor. Bent the pins and she panicked because she's a teacher and had a ton of data on it. I contacted SERT after extensive Google searching. It was a costly mistake no doubt, but SERT made it quick and painless! (...)

Kaye Devlynne
Broken Stem Flash Drive Recovery
Wednesday, January 20, 2016
Excellent service!

Excellent service and was able to recover all of my data! They kept me updated all throughout the process and even graciously absorbed the extra cost of a bigger storage device when the one I had previously agreed on buying ended up not holding all of my data!

Brandon Kirkland
Broken Flash Drive Recovery
Wednesday, December 9, 2015
I would highly recommend this company

I had a broken flash drive with over 6,000 files on it. SERT was able to fully recover all of the files in an extremely efficient time frame. I had gotten quotes from other vendors of over $300 just to look at the device and SERT did the job for much less! I would highly recommend this (...)

Jonathan Hale
NAND Flash Drive Recovery
Monday, December 7, 2015
I am grateful beyond measure ...

The process took much longer than I had anticipated (a couple of months) but in the long run, they recovered all my data, which saved 10 years worth of work. I am grateful beyond measure for the work they were able to do. My flash drive was broken and they saved it! Good job.

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Deleted Data Recovery
Friday, December 4, 2015
I went from disappointment to amazement...

When someone deleted the files on my corporate computer I went from disappointment to amazement in a few business days, All file types were neatly organized as was the staff and I received real value received from certified data recovery experts. My thinking is the person who deleted the (...)

John Benjamin
Hard Drive Not Recognized
Thursday, November 12, 2015
Sert Data Recovery is the BEST - hands down!

I've been in business 25+ years doing data recovery. Sert Data Recovery is the BEST - hands down! I've been through many so called data recovery business over the years - wish I had known about SERT DATA RECOVERY a long time ago!!!

Stephanie Hickerty
Dropped External Hard Drive Recovery
Friday, November 6, 2015
The staff was professional, knowledgeable, and kind...

From the moment I called, the staff was professional, knowledgeable, and kind. As a professional photographer, the importance of recovering my data was not taken lightly. The service, timeliness and degree of expertise was impressive. I highly recommend using SERT Data Recovery. They were (...)

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Thumb Drive Recovery
Tuesday, October 13, 2015
Thank you!

I would definitely recommend sending broken thumb drives to SERT Data Recovery! They were able to get two years worth of information that I had stored on my thumb drive in just a few days! Thank you!

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Broken Flash Drive Recovery
Thursday, October 8, 2015
You were a life savor!!!

I am so grateful that you were able to recover all of my data on my broken flash drive. The stem broke off and I thought I lost over 40 hours worth of work on the flash drive. You were a life savor!!! Thank you, thank you, thank you! I hope to never have issues again with my flash drive but (...)

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Broken Flash Drive Recovery
Wednesday, September 30, 2015
We could not be happier.

SERT did a great job recovering the data from a broken flash drive. The photos recovered were scans of old family photos we will not have any access to at this point and had not been transferred to our personal server yet, so I am very happy they recovered every photo from the drive. Also (...)

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NAND Flash Drive Recovery
Wednesday, September 30, 2015
I highly recommend this company...

SERT was able to recovery all of my data on my USB drive. I highly recommend this company. They were fast and made the process efficient. My only complaint is the price. The cost was a little over $300 to recover about 6 GB of data.

Janine Koslow
Broken Stem Flash Drive Recovery
Tuesday, September 22, 2015
Life Savers!!!

LIFE SAVERS !! Local company told me there was no hope for recovery. Enter SERT Data and they were able to recover ALL of my data. As a high school teacher, I did not have time to wait. SERT Customer Service is OUTSTANDING. Contacted me right away and kept me up to date every step of the way. (...)

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Flash Drive Asks To Format
Wednesday, September 2, 2015
SERT recovered All my data...

When my flash drive died I was referred to SERT by a friend in the tech industry who had actually visited their facility. I was initially given a quote that was extremely high but the service rep I connected with seemed to disappear. A few days later I was contacted by SERT's office manager (...)

Trevor Murphy
RAID 5 Array Recovery
Tuesday, August 4, 2015
SERT is an amazing company!

SERT is an amazing company with great team members. Todd is very responsive and clear which is a great quality. He explains the issues openly and won't try to confuse you into making a bad decision on your recovery needs. We've used them twice now and had wonderful results each time. I'd (...)

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Flash Drive Recovery
Monday, June 22, 2015
The speed and accuracy of my data recovery were worth every penny...

SERT Data Recovery did an excellent job! My flash drive crashed, and they were able to get ALL of my data back. Unfortunately, I needed a Tier 2 repair, so it was a little more expensive than initially quoted ($199, instead of the on sale price of $129); this is still cheaper than most other (...)

Sameer Talsania
PepsiCo
Thursday, June 18, 2015
Hard Drive Recovery

Totally recommend SERT Data Recovery. Sent my drive to Kroll first and they came back with a price of over $1300 to recover my data. I asked them to send it back and I sent it to SERT who was able to beat that price while providing great customer service.

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15 Year Educator
Saturday, May 30, 2015
Flash Drive Recovery. Thank you so much SERT!!!

I am a 15 year educator and I have been saving resources on this same flash drive year after year so that I can effectively and efficiently do my job. So two months ago my flash drive decided to become unrecognizable. I sent it to another data recovery company and they were charging me $997 (...)

Paula Williams
Flash Drive Recovery
Thursday, May 28, 2015
Definitely recommend.

Excellent customer service. Priced very reasonable. Definitely recommend.

Rebecca Hamilton
Author
Sunday, May 17, 2015
Hard Drive Recovery

Overall, I'm glad I went with SERT. They kept me updated every step of the way, and their turnaround time with fair. They gave me a price upfront, which helped (some places were like, "it's $x-$y an hour and can take x hours to y hours to complete" ... so it was like, "This is gonna cost you (...)

Tony Varela
WD 1TB EXT HDD
Wednesday, April 8, 2015
Very good job explaining and communicating

All Files Recovered from a WD 1TB EXT HDD. Todd did a very good job explaining and communicating the process. Can definitely recommend for Data Recovery Services.

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Dropped Hard Drive Recovery
Tuesday, April 7, 2015

Great Experience

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Broken Flash Drive
Tuesday, March 24, 2015
Worth every penny!

I was very doubtful anything would be recovered from my broken flash drive, so I was attracted by the guarantee that if nothing could be resurrected I wouldn't have to pay. But, lo and behold, a miracle happened and Sert Data Recovery was able to bring back all of my files - 9 months of work. (...)

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Broken Flash Drive
Tuesday, February 10, 2015
More than impressed

I broke the end off of my jump drive and thought that I would have to spend hours recreating all of the documents that I could now not access. I checked with a local company that said the files were not recoverable. I found SERT and am more than impressed. Very reasonably priced...they (...)

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Broken Stem Flash Drive
Wednesday, January 14, 2015
I was able to return to the original state...

I broke my usb flash drive into 2 pieces by accident. I googled online and found Sert. I mailed the broken flash drive in and a new flash drive in. Todd did a successful job in recovering everything! When the new flash drive did not have adequate space, they were able to send the remaining (...)

Gary Sadler
Laptop Hard Drive Failure
Wednesday, January 7, 2015
I wish more companies had the work ethic of SERT.

I was prepared to be taken for a ride. When SERT sent my initial estimate for the cost of my data recovery but then stated that other cost might be incurred, I prepared for the worst but I gave permission for the recovery. That is when the communication started. I was surprised that SERT was (...)

Terry Robinson
Desktop Hard Drive Crash
Tuesday, December 23, 2014
Their team is of the highest integrity and very patient.

These days finding someone you can trust is hard. I started this process with another local company that turned into a nightmare. I was a little jaded in the beginning due to that prior experience yet they came through in the end. Todd and his team is of the highest integrity and very (...)

Mark Barnes
Broken Flash Drive
Monday, December 22, 2014
If I could give them a bonus star, I would.

I can only echo the sentiments of all previous reviews: the gentlemen at SERT are excellent. They provide very rapid and professional service, and will answer any question you may have, as well as keep you updated at each step as they work to recover your data. After shopping around a couple (...)

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Dropped Hard Drive
Monday, December 22, 2014
Experience was quick!

The experience was quick and the job was affordable. Representative is willing to work with you and remembers who you are.

Lars Nys
Hard Drive from Car Fire
Saturday, October 18, 2014
Fast and friendly service

Fast and friendly service, competitive pricing and they even had a discount for students, which I was very thankful for. Although losing my data was painful, SERT made it a little more bearable. Thanks.


Rating of Average of 4.9  on a total of 31 Ratings