RAID 5 Data Recovery

When it comes to recovering failed RAID arrays, experience and reliability are two main factors that can stand between success, and losing your data forever.

The engineers at SERT are leaders in recovering RAID 5 arrays regardless of the reason for failure, even including crashed drives with 2 or more drives down.

SERT is known for lightning fast turn arounds, world class customer service, and incredible success rates with RAID 5 cases.

Why trust SERT? You are guaranteed to minimize your down time, save money, and get your files back, or you don’t pay the recovery fee.

RAID 5 data recovery image

You want to deal with a company that has a proven track record when it comes to RAID 5 data recovery.

Not just from one type of array storage device, but from all types including: NAS devices, Drobo, business class servers like HP and DELL, and many other RAID 5 systems.

SERT engineers recommend immediately powering down your system before taking any further actions to recover your data.

Please call 1-800-553-5738 and you will be connected to a SERT engineer who will help explain your options as well as provide an affordable solution. Without knowing the cause of your system failure, any steps you take may increase your exposure to catastrophic hard drive failure, and permanent data loss.

how do I recover data from RAID 5 array

Consider these 7 points when considering your options for recovery:

1. Can you afford to lose the data forever?

Answering this question first will help you determine whether you need to hire a professional recovery company to help you. RAID 5 recovery prices range greatly from company to company, and usually depend on the size of your RAID, the capacity of the drives, how many drives, and what caused the failure.

Compare our prices and services to data recovery companies across the United States, and you will find we have the most comprehensive and affordable solutions for RAID 5 recoveries.

NAS Drive raid 5 recovery2. How many drives in your array have failed?

If you have one or more drives that have failed, we can definitely help you. 1 disk failure can easily turn into 2 disk failure during a rebuild.

Multiple drives down in a RAID 5 failure requires the right equipment and experience in order to preserve the highest chances for successful recovery.

3. Do you know the order of the drives in your array?

When removing the drives it’s best practice is to label them, however even without proper identification SERT engineers will still be able to recover your data for you. Additionally, it’s important to keep all the original drives that failed and clearly marking them.

4. What caused the RAID failure: physical/mechanical or some other issue?

IF you are unsure, you need to consult with a professional to avoid damaging the array further. Physical damage related to bad sectors, noises from the drive, no power, failing or crashed heads, will require the drive(s) to be evaluated to preserve the current condition of the data before attempting to recover your array.

5.  SERT has the right equipment and experience.

Depending on the condition and elements of your case, recovering from RAID 5 failure can require specialized professional recovery equipment and software. Having the experience to use them is crucial to the success of safely recovering data from a RAID 5 failure.

6. We create a bit level copy of each drive in the array. 

data recovery RAID 5 cloning processIn order to preserve the condition of your data, SERT engnineers always work off of a bit level clone (a copy) of your drive, not the original drives.

In most cases a hardware cloner is required to get a true and accurate bit level copy of your drive. Software imagers are never reliable when there are potential problem areas on the platters. They skip and freeze up on bad sectors giving you a “successful” corrupt copy.

7. We will figure out the proper configuration parameters to rebuild the array.

The block size, parity stripe size, offset, and parity information in required order to begin rebuilding the failed array. Our engineers are able to recover the necessary information to rebuild your array, and recover the data from it. Without it your data is lost.

SERT has invested thousands of dollars into the hardware and software utilities we use to recover your data. One thing you can count on, a SERT data recovery specialist has what it takes to successfully recover data from RAID 5 disasters.

If you would like a FREE phone consultation
with a SERT engineer CALL: 1-800-553-5738.

Common RAID 5 Problems you might experience:

  • Linux and Open Source
  • SCSI Drives
  • Bad sectors on one or more drives
  • Failure of controller
  • Partition table corruption
  • Virus Infection
  • Corruption of the array
  • Dell, HP Servers
  • NAS Devices
  • Reformatted or re-partitioned
  • Hard drive crash
  • Power surge
  • DIY attempts
  • User error

Although RAID 5 configuration is considered safe, when they fail it can be one of the most difficult RAID types to recover. Instead of trying to use data recovery software, the safest course of action is always to let an experienced engineer handle the rebuilding and recovery of your data.

RAID 5 has the ability to recover if one drive fails (the parity information can help reconstruct the data from the failed drive), you never want to take the chance of trying to recover it yourself and permanently destroy your data. Also remember, RAID is NOT a backup solution.

What to do if your RAID 5 is in trouble

Following these steps can increase the chances of successful recovery:

  • Turn off your system as soon as you hear any unusual noises. Further operation will cause even greater damage to your data.
  • Carefully asses the reason for failure and the condition of the drives
  • Make sure to note any unusual behavior of the drives
  • Before you remove any drives from your array, carefully label them in exactly the same order as they are in the array.
  • Make sure to pack your drives appropriately for shipment. 

How does SERT’s RAID recovery lab work?

When we receive a case, an evaluation is performed to determine the extent of the damage to the drives.

During this stage, we can estimate the time required to recover your data from your RAID, as well as the total price for the recovery.

Why choose SERT Data Recovery?

  • Safe environment where your case will be solved quickly
  • RAID cases are prioritized in order to get your business back on its feet as soon as possible.
  •  We recover a wide range of issues that affect RAID 5 arrays, from damaged controller to multiple drive failures, hard drive firmware damage or file corruption.
  • Our technicians are highly experienced when it comes to RAID recoveries
  • Highly competent techs
  • Our success rate and quick turnaround speak for themselves!
  • Many satisfied clients.

You can deliver your RAID case in person, or call 1-800-553-5738 for a free consultation with our engineers.

We have clients from all over the globe. No matter where you are London, Dubai, Puerto Rico, Hawaii, it really doesn’t matter. You need an experienced company with reasonable prices who can deliver your data.

Have another type of RAID Configuration Problem?

We are well versed in all configurations of RAID array data recovery. RAID 0, RAID 1, RAID 6, and RAID 10 arrays are among the most common cases we solve.

What is a RAID 5 Array?

Over the years, SERT Data Recovery engineers have proved their reliability in recovering data from all types of RAID configurations gaining vast experience with each of them. This also includes RAID 5 data recovery.

There are more and more companies around the world which build their system based on RAID technology to increase the level of redundancy, or to increase the speed of their network systems.

While each RAID configuration is different regarding the benefits it offers. RAID 5 array combines three or more hard drives, and this particular configuration minimizes the chances of data loss. It uses block level striping and distributes data, along with parity data across all disks.

Although the majority of users believe that RAID configurations are less likely to fail, due to their auto rebuild options, and seldom make backups, it is not that uncommon for any of RAID systems to experience failure. Using Reclaime free RAID software, or any other RAID reconstructor can run the risk of losing your data.

National RAID 5 data recovery services

As a growing national RAID data recovery service we have had experience providing RAID 5 data recovery services to almost the entire United States as well as other countries. Here is a list of locations where we have successfully recovered RAID 5 data for our clients. We are currently interested in opening up a service location for future convenience: Albuquerque, New Mexico; Atlanta, Georgia; Austin, Texas; Baltimore, Maryland; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Cleveland, Ohio; Colorado Springs, Colorado; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Hood, Texas; Fort Worth, Texas; Fresno, California; Georgetown, Texas; Hampton, Virginia; Honolulu, Hawaii; Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Kansas City, Kansas; Kansas City, Missouri; Killeen, Texas; Lakewood, Colorado; Las Vegas, Nevada; Long Beach, California; Los Angeles, California; Memphis, Tennessee; Mesa, Arizona; Miami, Florida; Milwaukee, Wisconsin; Minneapolis, Minnesota; Nashville, Tennessee; New Orleans, Louisiana; New York, New York; Oakland, California; Oklahoma City, Oklahoma; Omaha, Nebraska; Philadelphia, Pennsylvania; Phoenix, Arizona; Portland, Oregon; Round Rock, Texas; Sacramento, California; San Antonio, Texas; San Diego, California; San Francisco, California; San Jose, California; San Juan, Puerto Rico; Seattle, Washington; Temple, Texas; Tucson, Arizona; Tulsa, Oklahoma; Vancouver, Washington; Virginia Beach, Virginia; Washington, DC.;Boulder, Colorado; Fort Collins-Loveland, Colorado; San Jose-Sunnyvale-Santa Clara, California; Cambridge-Newton-Framingham, Massachusetts; Arlington, Texas; Alexandria, Virginia; Cheyenne, Wyoming; Salt Lake City, Utah; Corvallis, Oregon; Raleigh-Cary, North Carolina; Huntsville, Alabama; Provo-Orem, Utah; Bend, Oregon; Missoula, Montana; Grand Junction, Colorado; Sioux Falls, South Dakota; Bethesda, Maryland; Frederick,Maryland; Rockville, Maryland; Durham-Chapel Hill, North Carolina; Beaverton, Oregon; Wilmington, Delaware; Ames, Iowa; Alabama; Arkansas; Connecticut; Delaware; Idaho; Kentucky; Maine; Mississippi; North Dakota; New Hampshire; New Jersey; Rhode Island; South Carolina. If you are interested in becoming a reseller in one of these areas, or if you are in another are not listed here please contact us for more information regarding our reseller program.

SERT Data Recovery is at your service 24/7!
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