USB Flash Drive Data Recovery Services

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SERT is the Nation’s most affordable flash drive recovery company. SERT’s Flash drive data recovery engineers have the capability to recover your files when your thumb drive is inaccessible. (SERT specializes in all types of FLASH recovery, including: compact flash cards, camera cards, SD/SDHC cards, flash drives, pen drives, usb sticks, monolith flash drives, etc)

Pen Drive Data Recovery: USB Sticks, Flash drives – The Two Main Types

NAND-reader1. Chip Off or NAND Flash recovery: Drives that become inaccessible and unresponsive require this kind of recovery. The NAND storage chips are carefully removed from the PCB board and placed in a special reader. The controller chip is what usually fails in these situations, and this is bypassed with a special recovery device.

2. Broken Stem/PCB flash drive recovery: This type of recovery applies if you accidentally bump, break, jar, bend, snap, jam, or otherwise end up with physical damage to the drive, or any of it’s connectors. The break must be bypassed with precision soldering skills in order to recover the data. *** If you have a monolithic drive and you have physical damage to it then your data is not possible to recover (see below).

Three Main Types of Flash Drives

Regular TSOP-48 Flash Drives:  Below is the standard TSOP-48 chip that comes on the older style pen drives. You will notice the legs on each side of the chip.

standard-tsop-48-flash-drive

*** Monolithic Flash Drives: Below are a few types of monolith flash drives. You will notice there is no printed circuit board as these chips have all the circuitry integrated in the chip itself. If one if these chips are cracked your data is not going to be recoverable.

cracked-monolith-flash-drives-3-types

BGA Flash Drives: Below is a BGA (Ball Grid Array) style Flash drive. You will notice that there are no legs, as this chip is connected to the printed circuit board by balls of solder that you cannot see under the chip.

bga-nand-flash-drive

broken-flash-drive-sert No Matter which recovery you need, SERT engineers are the leaders in recovering files from broken, dead, malfunctioning, or otherwise damaged USB Flash drive quickly and safely.

What is Chip off Recovery, and taking the NANDs off mean? Watch:


how do I recover data from failed USB flash drive

Failed USB Pen Drives Symptoms:

  • Damaged circuit board
  • Drive shows as raw in disk manager
  • Drive shows capacity 0mb or incorrect data size 
  • You need to format drive
  • “Drive: not accessible”
  • Light does not power on
  • Not detected by the computer
  • “Please insert disk into removable disk”
  • “USB device not recognized” or malfunctioned
  • Dead or unresponsive
  • Format disk error
  • Snapped off usb connector

If you have experienced data loss on SD, SM , MMC, USBFlash, MemoryStick, and CompactFlash drives our engineers can help. Simply pick up the phone and call for a free phone consultation, or fill out the online quote form, to get started.

If you insist on attempting recovery yourself, please read this post about how to fix a USB device not recognized before you get started.

SERT engineers are also able to recover solid state drives that have failed. You can also obtain a SSD data recovery quote by calling 1-800-553-5738.

Is USB Flash drive recovery Easy?

USB-FLASH-open-drive-need-to-format-drive-sert

Don’t be fooled by the “do it yourself promises” of $79.00 software. Most of the following symptoms with your USB Flash Drive will require high tech tools to repair the drive enough to recover the data.

Some of the real tools cost thousands of dollars.

Also, please don’t try to super glue the connector back on, this is definitely not going to work, and only makes a mess for who ever will end up helping you get your files back.

We DO NOT recommend DIY attempts trying to solder the PCB board. This can ultimately fry the NANDs (the black thing your data is stored on) causing the data to be lost forever. Just because you have a soldering gun doesn’t mean you can perform this level of soldering.

Broken Flash Drive Data Recovery

Almost every day, we get a Flash drive recovery case where the USB connector has been broken off because someone dropped their laptop, or bumped into the USB drive as it was sticking out of their computer.  The piece that is left in your computer breaks off the PCB where the controller chip is and renders the drive useless.broken-stem-usb-drive

The temptation here is to get a soldering iron to try and repair the broken connector. Unless you are technically trained, this may result in burning the PCB board and potentially the NAND flash-memory microchips, and ultimately rendering the data completely unrecoverable.

There are also many times when the controller chip on the PCB has been damaged, and the NANDs must be removed and placed into a special device that can read the data. SERT data recovery professionals are experienced and have the proper tools to get your data back for you quickly and safely.

We deal with all top brands including:

  • SanDisk
  • Kingston
  • Corsair
  • Imation
  • Lexar
  • PNY
  • HP
  • Sony
  • Verbatim
  • Toshiba
  • Transcend
  • Super Talent

Private, Confidential USB Recovery

We understand the importance of getting your data back as much as concerns for confidentiality. SERT has helped recover data for many different sectors including government, local business, corporate, and residential.

Our clientele have come from all walks, including Officers of the Sheriffs Dept and FBI, teachers, non-profits, lawyers, real estate agents, large corporations, as well as small mom and pop stores and college students.

You can rest assured that you are dealing with a company that has your best interest in mind.

To start your case, please fill out our online quote request form and we’ll get back to you immediately.

Our expedited services are always available if you are in a rush to meet deadlines, please call and speak with a caring consultant if you have an emergency. We will provide shipping label for you to send your drive in FREE of charge, or if you are local please drop it off in our service center at anytime of the day.

We’re Good at Getting Data Back

We are one of the few companies in Florida that can perform data recovery from a physically damaged USB flash drive.

Regardless if it is logical failure, physical damage, formatted/reformatted flash drive, water damage, virus infection, fire damage, corrupted or deleted, we’re able and very willing to help. We have the equipment to get your data off your flash drive and back in your hands quickly and safely.

What is USB Flash Drive Recovery?

Sometimes this process involves removing the cover of the damaged dive, removing the delicate NAND memory chips from the PCB and copying all the data found therein utilizing a special device. In most cases it takes many hours to recover data from a damaged USB flash drive.

We are available round the clock to offer free evaluation to determine if your flash disk has a basic or complex hardware problem or simply a software malfunction. If we cannot help you (which is rarely the case) we won’t charge you at all. Upon successful recovery of your data, you will be sure to receive your data in a timely fashion and we will make sure you’re happy with the results.

What Qualifies Us as Data Recovery Experts?

Our company provides expert services. We offer many years of data recovery experience and our dedicated experts have helped countless users to retrieve lost or inaccessible data. Simply put, we have seen it all. We have previously managed to retrieve data in the most unimaginable scenarios and you can rest assured that we can help you with yours.

It doesn’t matter your occupation. Whether you’re a lecturer who has lost important tutorials, a scholar who needs to recover a lost school project or a company executive that must get his crucial files back, we understand how critical the data is for you. Our technicians will go above and beyond the call of duty to get your data recovered fast and securely.

What is Flash Media all about?

USB flash drives (memory sticks or thumb drives)  were first sold by IBM as a swifter, smaller and reliable alternative to floppy disks, besides providing larger storage space. Due to their advantageous small size, they’re commonly used to keep crucial documents (such as personal information) handy. This allows users to carry a copy of useful data at all times. Flash memory comes in many shapes and sizes these days, however all of them save data in a special memory cells in the form of NAND flash memory .

Unlike conventional spinning hard drives, USB flash drives and other similar storage devices do not feature moving parts. Further, being portable, these devices are highly susceptible to damage. If a typical flash drive quits working maybe due to a failing component inside the device, quick repair is needed before the files could be removed.

In line with our philosophy of “Extraordinary problems require extraordinary measures” we offer expedited options for data loss scenarios that require prompt attention. If you need to get all your data restored immediately without any delay, we have the right tools and expertise to help provide emergency response.

We always have a standby team that works outside of normal business hours. So be sure to give us a call for a quick solution. If you are unable to call us then don’t hesitate to submit a request on our website and a well-trained, humble technician will get back to you within minutes.

National USB flash drive recovery services

As a growing national USB flash drive recovery service we have had experience providing flash drive data recovery services to almost the entire United States as well as other countries. Here is a list of locations where we have successfully recovered flash drives for our clients. We are currently interested in opening up a service location for future convenience: Albuquerque, New Mexico; Atlanta, Georgia; Austin, Texas; Baltimore, Maryland; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Cleveland, Ohio; Colorado Springs, Colorado; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Hood, Texas; Fort Worth, Texas; Fresno, California; Georgetown, Texas; Hampton, Virginia; Honolulu, Hawaii; Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Kansas City, Kansas; Kansas City, Missouri; Killeen, Texas; Lakewood, Colorado; Las Vegas, Nevada; Long Beach, California; Los Angeles, California; Memphis, Tennessee; Mesa, Arizona; Miami, Florida; Milwaukee, Wisconsin; Minneapolis, Minnesota; Nashville, Tennessee; New Orleans, Louisiana; New York, New York; Oakland, California; Oklahoma City, Oklahoma; Omaha, Nebraska; Philadelphia, Pennsylvania; Phoenix, Arizona; Portland, Oregon; Round Rock, Texas; Sacramento, California; San Antonio, Texas; San Diego, California; San Francisco, California; San Jose, California; San Juan, Puerto Rico; Seattle, Washington; Temple, Texas; Tucson, Arizona; Tulsa, Oklahoma; Vancouver, Washington; Virginia Beach, Virginia; Washington, DC.;Boulder, Colorado; Fort Collins-Loveland, Colorado; San Jose-Sunnyvale-Santa Clara, California; Cambridge-Newton-Framingham, Massachusetts; Arlington, Texas; Alexandria, Virginia; Cheyenne, Wyoming; Salt Lake City, Utah; Corvallis, Oregon; Raleigh-Cary, North Carolina; Huntsville, Alabama; Provo-Orem, Utah; Bend, Oregon; Missoula, Montana; Grand Junction, Colorado; Sioux Falls, South Dakota; Bethesda, Maryland; Frederick,Maryland; Rockville, Maryland; Durham-Chapel Hill, North Carolina; Beaverton, Oregon; Wilmington, Delaware; Ames, Iowa; Alabama; Arkansas; Connecticut; Delaware; Idaho; Kentucky; Maine; Mississippi; North Dakota; New Hampshire; New Jersey; Rhode Island; South Carolina. If you are interested in becoming a reseller in one of these areas, or if you are in another are not listed here please contact us for more information regarding our reseller program.

Now that’s what they call a flash drive recovery service with a difference!