Getting the process started.
How Hard Drive Recovery Works
Clicking and beeping sounds, corruption, crashed heads, dropped, damaged, broken, or dead, external, laptop, and desktop hard disks
SERT’s data recovery engineers have advanced experience recovering files from all types of hard drive failures, even in the clean room.
Many time a hard drive must be repaired temporarily, or rebuilt, in order to recover the data. It’s true, your hard drive must work the way it did before it failed in order to recover the data.
Not sure where to start with a hard drive service? Not sure how to tell if a data recovery service knows how to repair mechanical hard drive failures? Not sure who to trust?
Having to recover files from a hard drive failure may make you feel as though you have set sail into uncharted waters.
Understanding the proper process of recovering data from a hard drive will help you navigate safely, and ensure the best results!
Below is a “behind the scenes” video of what a common hard drive repair looks like. This is a head swap procedure performed by one of our trained professional engineers.
THEY MADE THAT HD REPAIR LOOK EASY RIGHT?
Don’t you just want your files back?
Of course you do, but what you might not know is:
FIRST 1. a hard drive needs to actually work the way it did before it failed before the files can be recovered.
If your hard disk has crashed, won’t boot anymore, your computer won’t recognize it, it’s making awful clicking or beeping noises…
OR JUST PLAIN AND SIMPLE: hdd won’t work anymore and you cannot access your data, your hard drive is in a FAILED state.
Any failure must be temporarily repaired before the data can be recovered. This requires the drive to be brought to its original “working” state (temporarily repaired), in order to get your data.
A hard drive cannot be temporarily repaired without knowing EXACTLY what the cause of the failure was. The evaluation and data recovery process cannot move forward without an accurate and detailed diagnosis.
This is where a companies’ competence becomes a crucial factor.
Most common hard drive failure symptoms:
The most important part of data recovery is determining why your hard drive has failed, what is preventing access to your files..
IT’s SO IMPORTANT THAT:
Recovery after external hard drive repair is one of the most common cases we recover.
External hard drives are most prone to failure because they are portable.
They are often transported in backpacks and briefcases, are easily tipped over, and have very little protection against shock.
We recover data from hard drive manufacturers of all kinds. Below is a list of internal and external drive manufacturers our engineers work with on a daily basis, in our recovery lab.
About 50% of the time, the cases where parts are required is when an external hard drive has been dropped, or suffered from some sort of impact.
SERT specializes in advanced diagnosis and repair of hard drives, all makes and models, whatever issue it may have.
The ability to properly diagnose during hard drive data recovery can often be the factor that determines whether your data is successfully recovered, or lost forever.
TIP: When repairs are needed they are only temporary, and strictly for recovery purposes, not to restore the drive again in your system.
Hard drive recovery policies and procedures a company follows greatly impacts their outcome, and ultimately determines their reliability and success.
We are talking about your personal and important files, aren’t we? So you have a very important decision to make.
The recovery team at SERT Data understands that you need answers, and you probably have very little you have hard drive failure. But
You need a recovery company you can trust, who is qualified and capable of getting your files back. Someone who is going to treat your situation as if it were their own child’s first 3 years of baby pictures on that drive.
SERT Data Recovery’s goal is for you to be able to make an educated decision, and know exactly what you can expect BEFORE you commit to and pay for anything. We want you to get your data back, at a reasonable price.
We have designed our hard drive recovery services to stand apart from any other company in the United States. We put our money where our mouth is with our flat rates, free shipping, and a no data no pay policy.
Successful hard drive repair, and data recovery, requires high levels of training and experience with each drive manufacturer and the tools used in the process.
The value of your data has no relevance to what it will take for one of our engineers to recover the data off the device. Some of the most difficult, time consuming cases include: lost or deleted data from formatted, damaged, clicking, dropped, failed, or otherwise dead hard drives.
SERT engineers successfully recover cases like these in our CLASS 100 ISO 5 clean room environment every day. The majority of our clients also appreciate having flat rates based on the storage capacity of their drive, and the cause of the drive failure.
After a SERT engineer evaluates your drive, you will know EXACTLY what kind of failure, and what it’s going to take to recover the data. If your data is unrecoverable, a hard drive recovery representative will be able to provide you with basic details of the results of the evaluation.
With SERT, there is no guessing game when it comes to the price. Our flat rates are for successful recoveries, so you don’t have to send your drive off wondering which kind of payment (VW or Porsche) your going to be asked to pay for your data.
Most computer and IT companies will try to recover your data working directly from the patient hard drive which continues to degrade the media, or worse destroys it. SERT engineers follow a highly strict set of protocols during the evaluation process of your hard disk recovery to preserve its original state of failure.
The first thing we do to preserve the current condition of your drive is make a clone of your drive to work from.
Whether you’ve accidentally deleted files or your laptop, desktop, or external hard drive has sustained physical damage, no matter what kind of disaster you have experienced, we guarantee we have the hard drive data recovery skills to restore data where others will fail.
Usually you’ll get ONLY one chance to get your data back from a clicking, seriously damaged, dead laptop, desktop, or external hard drive.
Most “computer and IT data recovery companies” offer a limited level software recovery service.
This means the best they can do for you is simply run “over the counter” software to attempt to read data from a crashed or failed hard drive.
This WILL in fact cause more damage on a failed hard drive, making the recovery process even more complicated, or evfen impossible.
If your laptop (or any other computer) won’t turn on, or is running terribly slow, your hard drive may be on it’s way to mechanical failure. There are many reasons that hard drives fail. The most common reason is because of the impact or shock when the laptop is banged or dropped.
This can easily damage internal components of the hard drive. Another well known contributor to hard drive failure is power outages. Unless you have your computer connected to a UPC, your computer may abruptly shut down causing the heads of the drive to slam into the platter instead of parking where they are supposed to.
If you have a failing, clicking, corrupt, or broken laptop, desktop, or external hard drive don’t be discouraged. The damage will persist and grow if you take the wrong steps to fix it. Once you spot the early signs of a hard drive failure locating a professional recovery service for help can mean the difference between getting your data back or never seeing it again.
At SERT Data Recovery, we have all the tools and the knowledge to preserve the present condition of your drive, while we evaluating the possibility of recovering your data.
On premises we regularly deal with clicking damaged hard drives in our class 100 clean room custom built environment.
This is when the heads cannot find their way to read the date from the platters and ends up returning back to its parking position making a clicking sound.
This is usually due to bent heads or scratched platters.
Broken and crashed hard drives are terms used to describe a problem which is really unknown. These are common terms used very loosely by individuals not familiar with the actual diagnostics process of hard drive recovery.
These terms can apply to laptop, desktop, or external hard drives, and usually refer to a drive in a non working state.
Crashed hard drives from an engineer’s perspective, actually relates to the drive when the read write heads have crashed into the platter, scratching them. This usually results in a hard drive data recovery case that is unrecoverable.
We strive to recover every possible bit of data possible, while testing the integrity of the working files. Our engineers dive into each and every sector piecing together the file system to determine how much data the device has and where it is located.
Our engineers attempt to build the original file/folder map so you can have your data back in the structure it was originally in. This isn’t always possible however it’s our first priority when recovering your files.
We understand the horrible experience of data loss, corruption, and broken drives bring, so we always go above and beyond to provide the best services – at very competitive prices. All you need to do is call to get a quote, and then send your damaged hard drive in (free of charge).
As a growing national hard drive data recovery service we have had experience providing external hard drive data recovery services to almost the entire United States as well as other countries. Here is a list of hard drive recovery locations where we have successfully recovered data of all types for our clients. We are currently interested in opening up a hard drive data recovery service locations for future convenience: Albuquerque, New Mexico; Atlanta, Georgia; Austin, Texas; Baltimore, Maryland; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Cleveland, Ohio; Colorado Springs, Colorado; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Hood, Texas; Fort Worth, Texas; Fresno, California; Georgetown, Texas; Hampton, Virginia; Honolulu, Hawaii; Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Kansas City, Kansas; Kansas City, Missouri; Killeen, Texas; Lakewood, Colorado; Las Vegas, Nevada; Long Beach, California; Los Angeles, California; Memphis, Tennessee; Mesa, Arizona; Miami, Florida; Milwaukee, Wisconsin; Minneapolis, Minnesota; Nashville, Tennessee; New Orleans, Louisiana; New York, New York; Oakland, California; Oklahoma City, Oklahoma; Omaha, Nebraska; Philadelphia, Pennsylvania; Phoenix, Arizona; Portland, Oregon; Round Rock, Texas; Sacramento, California; San Antonio, Texas; San Diego, California; San Francisco, California; San Jose, California; San Juan, Puerto Rico; Seattle, Washington; Temple, Texas; Tucson, Arizona; Tulsa, Oklahoma; Vancouver, Washington; Virginia Beach, Virginia; Washington, DC.; Boulder, Colorado; Fort Collins-Loveland, Colorado; San Jose-Sunnyvale-Santa Clara, California; Cambridge-Newton-Framingham, Massachusetts; Arlington, Texas; Alexandria, Virginia; Cheyenne, Wyoming; Salt Lake City, Utah; Corvallis, Oregon; Raleigh-Cary, North Carolina; Huntsville, Alabama; Provo-Orem, Utah; Bend, Oregon; Missoula, Montana; Grand Junction, Colorado; Sioux Falls, South Dakota; Bethesda, Maryland; Frederick,Maryland; Rockville, Maryland; Durham-Chapel Hill, North Carolina; Beaverton, Oregon; Wilmington, Delaware; Ames, Iowa; Alabama; Arkansas; Connecticut; Delaware; Idaho; Kentucky; Maine; Mississippi; North Dakota; New Hampshire; New Jersey; Rhode Island; South Carolina. If you are interested in becoming a reseller in one of these areas, or if you are in another are not listed here please contact us for more information regarding our reseller program.
We have a 2-5 Business day evaluation process. Most cases are recovered within that time frame. If you need to rush the recovery, we have an expedited evaluation process available for an extra fee.
Our prices are lower than comparable companies out there. There are less than 300 real data recovery firms in the US. Our prices are usually 40-60% less than our competition.
We invest in your recovery along side of you. You do not pay the recovery fee unless we recover your data and it works! There is no risk to you, it’s all on us!