Getting the process started.

How it works

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    01. Get a quote through our online system (click here)
  • 001-signs
    02. We’ll pay for shipping to us (USA only), you pay return.
  • 001-wrench
    03. Receive your data back on a working device.

This Toshiba laptop hard drive had a crushed/dented top case that had caused the drive to catastrophically fail, physically. The drive would not spin when power was applied to it.

IF YOU IGNORE THIS WARNING AND ATTEMPT ANY OF THE DEPICTED PROCEDURES, YOU ARE ASSUMING COMPLETE RESPONSIBILITY FOR THE RESULTS.) BY VIEWING YOU ASSUME ALL RESPONSIBILITY.

https://youtu.be/dzbI9gapg4o

WARNING: KEY COMPONENTS OF THE PROCESS MIGHT BE MISSING. THIS VIDEO’s PURPOSE AND AVAILABILITY FOR FREE, IS NOT INTENDED FOR TRAINING OR INSTRUCTIONAL PURPOSES. WE ARE NOT RESPONSIBLE FOR ANY UNEXPECTED, ADVERSE RESULTS, OR LOSS OF DATA .(IF YOU IGNORE THIS WARNING AND ATTEMPT ANY OF THE DEPICTED PROCEDURES, YOU ARE ASSUMING COMPLETE RESPONSIBILITY FOR THE RESULTS.) BY VIEWING YOU ASSUME ALL RESPONSIBILITY.

In the video (YouTube Hard Drive Platter Swap), you will witness what many misconceive as a “common procedure” performed for most hard drive failures. What you will experience, is a birds eye view of a patient(broken) drive’s inability to spin the platters and initialize (Initialization is similar to when your computer “boots up”).

Hard Drive Initialization or failure to do so.

If a drive can’t initialize, sometimes there is a chance to recover the data. This is especially when dealing with an external hard drive not showing up issue. However there is only one possible procedure that may enable the drive’s data to be recovered.

Unfortunately this HD repair procedure will not be an option applicable to every hard drive you might have purchased on the market.

Hard drive platter swap peculiarities

Hard drives made by the same manufacturer, and even their respective models, have very independent and unique peculiarities when it comes to their functional design.

Limited by the architecture of the hard drives, there is only one “Hail Mary” procedure a professional might consider a viable solution, to recover the data.

In this case (SPECIFICALLY THESE CIRCUMSTANCES) occasionally there is ONLY one (or none) possible solution is to transplant the entire internal parts of the patient, into a donor drive.

Platter Swaps: The most advanced hard ware repair a hard drive can endure.

Because the spindle was stuck in the patient drive, and the video makes it look easy, don’t underestimate the complications and peculiarities of the most difficult (least performed/required) procedure performed by any/every data recovery company… on the planet. Platter swaps, are absolutely required in less than: 1% of cases each year.

This procedure requires highly specialized knowledge and experience with hardware repair in order to recover the data. Most of the time there is damage from continued previous attempts to recover the data without the proper diagnostics equipment.

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SERT was formed to fill the gap in the availability of reliable, affordable, and friendly professional data recovery services.

After over 7 years in the business, SERT has been mentioned in numerous top ten lists of data recovery companies in the United States.

We appreciate the trust and investment our client's put into our engineers and company, and ultimately helping you get your data back!