Getting the process started.

How it works

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    01. Get a quote through our online system (click here)
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    02. We’ll pay for shipping to us (USA only), you pay return.
  • 001-wrench
    03. Receive your data back on a working device.

One drive down RAID 0, two drives down RAID 5 or 6, server or NAS down, either way you’ve got a serious problem that needs professional raid data recovery attention.

The best thing to do is shut everything down and avoid manufacturer support (this comes from experience).

Data recovery involving RAID array and NAS proprietary array configurations

This kind of data recovery can be a slippery slope if it’s not done cautiously, and intelligently. Determining what caused the RAID failure is crucial to ensure successful recovery results.

The most important aspects of determining RAID failure are:

  • Understanding how all of the components of the particular type of RAID array or NAS device work together and depend on one another
  • Understanding how the failure of each component might affect attempts at repair or reconstruction, and ultimately the success of data recovery

What does drive recovery/repair have to do with getting the data off my RAID?

Many of the RAID recovery cases we see on a regular basis are caused by failed or failing hard drives. One of the most common cases include a second drive in the array crashing during a rebuild attempt from the first drive that crashed. (This was the situation in the case above. Two drives failed during 3 attempts at rebuilding after a one drive failure. We had to recover the data using only 20 drives.)

Many store bought servers and NAS devices come with drives in them that are identical manufacturer and model, all manufactured in the same lot. They have all been running the same time, in the same device, and so when one fails it’s a pretty good indicator there could be another one not far behind it.

If a drive fails in an array, it may need to be repaired temporarily or the RAID and the data may not be recoverable.

The RAID recovery process

  1. Disks are diagnosed for failure and repaired if necessary before every sector of the drives in your array are cloned. No other step in the recovery process can be performed until a full bit level copy has been accomplished.
  2. Parameters are determined and configured to rebuild the array manually including: stripe size, rotation, and offset sector.
  3. Data is checked for integrity and moved to our secure server for confirmation.
  4. File list is provided to client for approval

Note: The cloning process is done with a hardware bit level imager. Software imagers skip or freeze up on bad sectors which results in an incomplete image and will corrupt the rebuild process.

You can count on SERT to quickly solve the problem of getting your data recovered, and your daily routine back on track. You can expect your experience will be painless, and you will receive an affordable solution unmatched by any other raid array data recovery service provider.

The foundation of our success is built upon:

  • Extremely high success rate
  • 100% customer satisfaction
  • Affordable Fees (over 20-40% less than other national raid recovery services)
  • FREE expedited service
  • FREE shipping on standard cases
  • Efficient communication
  • Transparency
  • Confidentiality

SERT has quickly become one of the most recognized RAID data recovery companies in the United States.

In order to GUARANTEE the best results for your recovery, we strongly suggest the following steps to prevent further corruption and possibly permanent destruction of your data.

  1. Power down your system completely.
  2. Carefully note the disk bay number of each drive in the array (you can label them appropriately e.g Disk 0, 1, 2, 4).
  3. Document all the relevant details of your device including manufacturer, model, size of drives, RAID array configuration.
  4. Contact us for free consultation via our online form or by calling in

Our engineers are highly experienced with all levels and configurations of RAID data recovery. We have an extremely high success rate when it comes to recovering RAID arrays from Network Attached Storage (NAS) devices, Drobo Devices, Linux boxes, and business class servers like HP and DELL.

In the case of an array with failed disks, the drives must be temporarily repaired before any recovery attempts can be made. We have the capability to do this in our CLASS 100 ISO 5 clean room right on premise.

SERT RAID recovery services provide you with:

  • Peace of Mind
  • Advanced Hard Drive Repair
  • Fully Equipped RAID Recovery Lab (SATA, SAS, SCSI)
  • Experienced & Expert RAID Recovery Technicians
  • Almost Perfect Recovery Rate for RAID Arrays
  • Fast Recovery Times
  • Emergency Services 24/7
  • You Pay Only For Successful Recoveries

Common RAID array data recovery cases stem from problems related to:

  • Raid controller failure
  • Computer virus
  • Rebuild failure
  • Corrupted RAID config
  • Hard drive failure
  • Multiple drive failure
  • Software corruption
  • Broken RAID array
  • Unable to boot into the OS
  • Human error
  • Natural disaster

Qualified Reliable Raid Recovery Company

When your RAID box is down, you don’t have time to waste with a mediocre recovery service that has little or no experience recovering RAID problems. SERT recovery labs save you the expense of sending your drives to over priced recovery services, who refuse to give you a concrete price before you send in your case.

The risk just isn’t worth dealing with a company that isn’t trained specifically with all RAID levels, controllers, architectures, hard drive manufacturers, models, and configurations. SERT will get your data back regardless of what problem has occurred.

Leaders in Solving RAID Array Storage Failure

Once you contact us, we will give you a flat rate based on the size of your storage container and the need to repair the disks, so you know exactly what fees are required to recover data and rebuild your array.

Our emergency recovery team is available 24 hours, seven days a week. Don’t hesitate to request our expedited services when time is of the essence.

Network and RAID Server Storage Arrays

With technology evolving every day, the flexibility of data storage technology is only going to expand, bringing along the complexity of network and server systems themselves. Within the past few years, we have seen RAID array levels gradually expand from 0 to 51 and beyond, creating an even greater demand for a specialized recovery company that can satisfy all levels of service.


SERT Data Recovery labs have the technology, recovery tools, skill, and experience needed to retrieve lost data from all RAID array levels including:

When preparing the disk(s) to send to our recovery lab carefully mark each drive by it’s bay as you remove them one by one. Put each disk into an anti-static bag and gently wrap them in bubble wrap to ensure safety during transport. There is no need to send anything else, including your server, cables, or RAID controller.

FACT: SERT is known for the most affordable RAID 5 data recovery services in the United States.

Common RAID Array Hard Drive Architectures

  • ULTRA/ATA 100
  • SAS
  • SCSI
  • ESDI
  • USB
  • RLL
  • iSCSI
  • eSATA
  • SATA II/2.0
  • SATA
  • MFM
  • Fibre Channel
  • Fireware

The most common RAID Array OEM Brands :

  • Adaptec
  • Apple
  • Buffalo
  • Cisco
  • Compellant
  • DataCore
  • EMC
  • EqalLogic
  • Hitachi
  • Llinksys
  • HP
  • IBM
  • Left Hand
  • Lacie
  • Drobo
  • D-Link
  • LSI
  • Oracle
  • NetApp
  • NetGear
  • Iomega
  • Dell

No recovery, rebuild, or repair is too big or too small for us.
Linux, Windows and Mac file systems are our specialties.
We also work with virtual machine environments.

SERT Also Does Linux RAID recovery

You will come across numerous websites with simple how-to’s regarding Linux RAID recovery, beware! From the vast experience and knowledge accumulated over the years and working on various Linux cases, SERT Data Recovery engineers can confidently recover your data for you.

Call Now To Recover Windows RAID Boxes

Our RAID recovery service includes recovery for all Windows platforms, regardless of software or hardware controller:

  • Windows XP
  • Windows Vista
  • Windows 7 (Home, Professional, Ultimate)
  • Windows 8
  • Windows Servers from 2000 on

Windows software-based RAID

Newer Windows platforms offer software-based RAID controllers. Although it is widely thought that the use of this kind of controller reduces the performance of the computer! Today’s fast CPUs can easily handle the management of the RAID, and it won’t noticeably affect the performance.

This type of RAID controller is flexible concerning handling various capacities of hard drives in the array. To create a RAID configuration there’s no need to enter BIOS – you can do this simply within Windows drive manager.

SERT Raid Recovery for Windows is successful at recovering all RAID levels Compatible with Microsoft Windows operating systems

Your One Stop Recovery Lab for RAID Arrays

The SERT RAID data recovery team has years of experience solving cases just like yours. Our clients include individuals, small and medium sized businesses, and large corporations with servers, networks, and storage systems running RAID configuration. We also serve major institutions of learning, international organizations, research centers and medical institutions.
We have clients from all over the globe from places like Puerto Rico, Dubai, London, and Hawaii. You need an experienced company with reasonable prices who can deliver your data to your location.

We’ve been in operation since 2010, with recovery pros boasting over 15 years experience in the industry. We have worked hard to maintain our quality of service, reputation, and our clients’ total confidentiality.

We regularly restore data from RAID arrays that have been declared unrecoverable by other data recovery companies. Please don’t accept that your data loss is permanent until you let our lab engineers have a chance to examine your case.
What Does RAID Data Recovery Entail?

RAID has revolutionized enterprise data storage technology in a big way, building on providing the peace of mind redundancy brings, which can minimize downtime suffered due to failure of individual drives. Unfortunately, RAID is not entirely immune from data loss. The good news is our experts are extremely well versed with RAID recovery situations. With many years of experience our competent team of engineers increase your chances of successfully recovering your lost data.

Data loss risk does not limit itself to the RAID controller; individual drives can and do fail at some point in their lifetime. If this happens, in some RAID configurations, the faulty drive can be swapped with a new one and have the entire data map re-drawn with minimal or no data loss. If the drive malfunction exceeds the redundancy capacity of the RAID array, we will give you the re-assurance you are looking for while we recover your data.

Modern RAID arrays can utilize multiple file systems notably ZFS and BTRFS with HFS or NTFS layered over the top for virtualization. In the event that you lose data from such a system, we can utilize our wealth of experience to assist with your RAID data recovery.

Friendly Terms of Service

The duration needed to recover data from a RAID system can vary significantly depending on the model of the RAID controller, file system type and RAID configuration, ability to locate spare parts if necessary, the extent of the problem, and the overall condition of the disks.

To effectively recover data from a RAID array, it requires a certain level of knowledge and understanding of how storage media and RAIDs work. If you’re the DIY type, remember any changes to the original state of the failure will make it more difficult, and potentially impossible for a trained expert to recover the data.

National RAID data recovery services

As a growing national data recovery service we have had experience providing RAID recovery services to almost the entire United States as well as other countries. Here is a list of locations where we have successfully recovered RAID data for our clients. We are currently interested in opening up a service location for future convenience: Albuquerque, New Mexico; Atlanta, Georgia; Austin, Texas; Baltimore, Maryland; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Cleveland, Ohio; Colorado Springs, Colorado; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Hood, Texas; Fort Worth, Texas; Fresno, California; Georgetown, Texas; Hampton, Virginia; Honolulu, Hawaii; Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Kansas City, Kansas; Kansas City, Missouri; Killeen, Texas; Lakewood, Colorado; Las Vegas, Nevada; Long Beach, California; Los Angeles, California; Memphis, Tennessee; Mesa, Arizona; Miami, Florida; Milwaukee, Wisconsin; Minneapolis, Minnesota; Nashville, Tennessee; New Orleans, Louisiana; New York, New York; Oakland, California; Oklahoma City, Oklahoma; Omaha, Nebraska; Philadelphia, Pennsylvania; Phoenix, Arizona; Portland, Oregon; Round Rock, Texas; Sacramento, California; San Antonio, Texas; San Diego, California; San Francisco, California; San Jose, California; San Juan, Puerto Rico; Seattle, Washington; Temple, Texas; Tucson, Arizona; Tulsa, Oklahoma; Vancouver, Washington; Virginia Beach, Virginia; Washington, DC.;Boulder, Colorado; Fort Collins-Loveland, Colorado; San Jose-Sunnyvale-Santa Clara, California; Cambridge-Newton-Framingham, Massachusetts; Arlington, Texas; Alexandria, Virginia; Cheyenne, Wyoming; Salt Lake City, Utah; Corvallis, Oregon; Raleigh-Cary, North Carolina; Huntsville, Alabama; Provo-Orem, Utah; Bend, Oregon; Missoula, Montana; Grand Junction, Colorado; Sioux Falls, South Dakota; Bethesda, Maryland; Frederick,Maryland; Rockville, Maryland; Durham-Chapel Hill, North Carolina; Beaverton, Oregon; Wilmington, Delaware; Ames, Iowa; Alabama; Arkansas; Connecticut; Delaware; Idaho; Kentucky; Maine; Mississippi; North Dakota; New Hampshire; New Jersey; Rhode Island; South Carolina. If you are interested in becoming a reseller in one of these areas, or if you are in another are not listed here please contact us for more information regarding our reseller program.