Start the RAID 5 array process

RAID 5 Recovery service

  • 005-search
    01. First, tell us as much (about your RAID 5 array here) as possible.
  • 001-wrench
    02. All RAID 5 recovery quotes are flat rate, and paid only if recovered.
  • 001-signs
    03. We’ll connect on the phone to assess your situation and provide a quote on the spot.
RAID 5 data recovery services depend on many factors

What symptoms is your RAID 5 array having?


Managing a RAID 5 and now you cant access it and need data recovery? If you have two drives down you definitely want to stop what you are doing and give us a call.

The engineers at SERT are leaders in RAID 5 data recovery due to their proprietary way of diagnosing multi-drive storage devices with drive failures. This includes degraded arrays with crashed drives, or with drives down. The bottom line is SERT effectively recovers RAID 5 failures for major organizations and government sectors for a reason.

If you need fast turn around, transparent customer service, and the best chance to recover your RAID 5 array. Fill out the quote form and let us know when the best time to call you is!

Why trust SERT with your RAID 5 array?

When you need to recover data from a RAID 5 problem, we guarantee to minimize your down time, save you money, and get your files back!

RAID 5 data recovery image

Benefit from the experience of a company that has a proven track record with RAID 5 data recoveries.

SERT engineers have years of experience with storage devices in array disk formation including NAS devices, Drobos, business class servers like HP and DELL, and many other RAID 5 systems.

SERT engineers recommend immediately powering down your system before taking any further actions to recover your data.

Without knowing the cause of your system failure, any steps you take to recover it will increase your exposure to catastrophic drive failure, and permanent data loss. Don’t make regrettable mistakes with RAID 5 recovery scenarios.

how do I recover data from RAID 5 array

Consider these 7 points when you need RAID 5 recovery:

1. Can you afford to lose the data forever?

Answering this question first will help you determine whether you need to hire a professional recovery company to help you. RAID 5 recovery prices range greatly from company to company, and usually depend on the size of your RAID, the capacity of the drives, how many drives, and what caused the failure.

SERT has the most comprehensive and affordable solutions for RAID 5 failures.

NAS Drive raid 5 recovery2. How many drives in your array have failed?

If you have one or more drives that have failed, we can definitely help you. 1 disk failure can easily turn into 2 disk failure during a rebuild.

Multiple drives down in a RAID 5 array requires the right equipment and experience in order to preserve the highest chances for successful recovery.

3. Do you know the order of the drives in your array?

When removing the drives it’s best practice is to label them, however even without proper identification SERT engineers will still be able to recover your data for you. Additionally, it’s important to keep all the original drives that failed and clearly marking them.

4. What caused the failure: physical/mechanical or some other issue?

If you are unsure, you need to consult with a professional to avoid damaging the array further. Physical damage related to bad sectors, noises from the drive, no power, failing or crashed heads, will require the drive(s) to be evaluated to preserve the current condition of the data before attempting to recover your array.

5. SERT has the right equipment and experience for RAID 5 recovery.

Depending on the condition and elements of your case, recovering from RAID 5 failure can require specialized professional recovery equipment and software. Having the experience to use them is crucial to the success of safely recovering data from a failed RAID 5.

6. We create a bit level copy of each drive in the array.

data recovery RAID 5 cloning processIn order to preserve the condition of your data, SERT engnineers always work off of a bit level clone (a copy) of your drive, not the original drives.

In most cases a hardware cloner is required to get a true and accurate bit level copy of your drive. Software imagers are never reliable when there are potential problem areas on the platters. They skip and freeze up on bad sectors giving you a “successful” corrupt copy.

7. We will figure out the proper configuration parameters to rebuild the array.

The block size, parity stripe size, offset, and parity information in required order to begin rebuilding the failed array. Our engineers are able to recover the necessary information to rebuild your array, and recover the data from it. Without it your data is lost.

SERT has invested thousands of dollars into the hardware and software utilities we use to recover your data. One thing you can count on, a SERT data recovery specialist has what it takes to successfully recover data from RAID 5 disasters.

Common problems you might experience with RAID 5:

  • Linux and Open Source
  • SCSI Drives
  • Bad sectors on one or more drives
  • Failure of controller
  • Partition table corruption
  • Virus Infection
  • Corruption of the array
  • Dell, HP Servers
  • NAS Devices
  • Reformatted or re-partitioned
  • Hard drive crash
  • Power surge
  • DIY attempts
  • User error

Although RAID 5 configuration is considered safe, when they fail it can be one of the most difficult RAID types to recover. Instead of trying to use data recovery software, the safest course of action is always to let an experienced engineer handle the rebuilding and recovery of your data.

RAID 5 has the ability to recover if one drive fails (the parity information can help reconstruct the data from the failed drive), you never want to take the chance of trying to recover it yourself and permanently destroy your data. Also remember, RAID is NOT a backup solution.

What to do if you need RAID 5 recovery

Following these steps can increase the chances of successful recovery:

  • Turn off your system as soon as you hear any unusual noises. Further operation will cause even greater damage to your data.
  • Carefully asses the reason for failure and the condition of the drives
  • Make sure to note any unusual behavior of the drives
  • Before you remove any drives from your array, carefully label them in exactly the same order as they are in the array.
  • Make sure to pack your drives appropriately for shipment.

How does SERT’s RAID recovery lab work?

When we receive a case, an evaluation is performed to determine the extent of the damage to the drives.

During this stage, we can estimate the time required to recover your data from your RAID, as well as the total price for the recovery.

Why choose SERT Data Recovery?

  • Safe environment where your case will be solved quickly
  • RAID cases are prioritized in order to get your business back on its feet as soon as possible.
  • We recover a wide range of issues that affect RAID 5 arrays, from damaged controller to multiple drive failures, hard drive firmware damage or file corruption.
  • Our technicians are highly experienced when it comes to RAID recoveries
  • Highly competent techs
  • Our success rate and quick turnaround speak for themselves!
  • Many satisfied clients.

You can deliver your RAID drives in person, or call 1-800-553-5738 for a free consultation with our engineers.

We have clients from all over the globe. No matter where you are London, Dubai, Puerto Rico, Hawaii, it really doesn’t matter. You need an experienced company with reasonable prices who can deliver your data.

Have another type of RAID Configuration Problem?

We are well versed in all configurations of RAID array data recovery. RAID 0, RAID 1, RAID 6, and RAID 10 arrays are among the most common cases we solve.

What is a RAID 5 Array?

Over the years, SERT Data Recovery engineers have proved their reliability in recovering data from all types of RAID configurations gaining vast experience with each of them. This also includes RAID 5 data recovery.

There are more and more companies around the world which build their system based on RAID technology to increase the level of redundancy, or to increase the speed of their network systems.

While each RAID configuration is different regarding the benefits it offers. RAID 5 array combines three or more hard drives, and this particular configuration minimizes the chances of data loss. It uses block level striping and distributes data, along with parity data across all disks.

The majority of users believe that RAID configurations are less likely to fail, however it is not that uncommon for all types of RAID systems to experience failure. This misconception attributes to users seldom making backups. Using free RAID software, or any other reconstructor for a RAID 5 recovery can increase the risk of losing your data permanently.

National RAID 5 data recovery services

As a growing national RAID data recovery service we have had experience providing RAID 5 data recovery services to almost the entire United States as well as other countries. Here is a list of locations where we have successfully recovered RAID 5 data for our clients. We are currently interested in opening up a service location for future convenience: Albuquerque, New Mexico; Atlanta, Georgia; Austin, Texas; Baltimore, Maryland; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Cleveland, Ohio; Colorado Springs, Colorado; Columbus, Ohio; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Hood, Texas; Fort Worth, Texas; Fresno, California; Georgetown, Texas; Hampton, Virginia; Honolulu, Hawaii; Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Kansas City, Kansas; Kansas City, Missouri; Killeen, Texas; Lakewood, Colorado; Las Vegas, Nevada; Long Beach, California; Los Angeles, California; Memphis, Tennessee; Mesa, Arizona; Miami, Florida; Milwaukee, Wisconsin; Minneapolis, Minnesota; Nashville, Tennessee; New Orleans, Louisiana; New York, New York; Oakland, California; Oklahoma City, Oklahoma; Omaha, Nebraska; Philadelphia, Pennsylvania; Phoenix, Arizona; Portland, Oregon; Round Rock, Texas; Sacramento, California; San Antonio, Texas; San Diego, California; San Francisco, California; San Jose, California; San Juan, Puerto Rico; Seattle, Washington; Temple, Texas; Tucson, Arizona; Tulsa, Oklahoma; Vancouver, Washington; Virginia Beach, Virginia; Washington, DC.;Boulder, Colorado; Fort Collins-Loveland, Colorado; San Jose-Sunnyvale-Santa Clara, California; Cambridge-Newton-Framingham, Massachusetts; Arlington, Texas; Alexandria, Virginia; Cheyenne, Wyoming; Salt Lake City, Utah; Corvallis, Oregon; Raleigh-Cary, North Carolina; Huntsville, Alabama; Provo-Orem, Utah; Bend, Oregon; Missoula, Montana; Grand Junction, Colorado; Sioux Falls, South Dakota; Bethesda, Maryland; Frederick,Maryland; Rockville, Maryland; Durham-Chapel Hill, North Carolina; Beaverton, Oregon; Wilmington, Delaware; Ames, Iowa; Alabama; Arkansas; Connecticut; Delaware; Idaho; Kentucky; Maine; Mississippi; North Dakota; New Hampshire; New Jersey; Rhode Island; South Carolina. If you are interested in becoming a reseller in one of these areas, or if you are in another are not listed here please contact us for more information regarding our reseller program.

SERT Data Recovery is at your service 24/7!