I wish more companies had the work ethic of SERT.
I was prepared to be taken for a ride. When SERT sent my initial estimate for the cost of my data recovery but then stated that other cost might be incurred, I prepared for the worst but I gave permission for the recovery. That is when the communication started. I was surprised that SERT was in constant contact with me with personal emails about the progress of my recovery project. Then I was amazed when the final cost was exactly what I had been quoted. All of my data arrived, in perfect condition, on a brand new drive. This is unheard of; outstanding customer service, a job perfectly done and a fair price. I wish more companies had the work ethic of SERT.
I was prepared to be taken for a ride. When SERT sent my initial estimate for the cost of my data recovery but then stated that other cost might be incurred, I prepared for the worst but I gave permission for the recovery. That is when the communication started. I was surprised that SERT was in constant contact with me with personal emails about the progress of my recovery project. Then I was amazed when the final cost was exactly what I had been quoted. All of my data arrived, in perfect condition, on a brand new drive. This is unheard of; outstanding customer service, a job perfectly done and a fair price. I wish more companies had the work ethic of SERT.