Overall, I’m glad I went with SERT. They kept me updated every step of the way, and their turnaround time with fair. They gave me a price upfront, which helped (some places were like, “it’s $x-$y an hour and can take x hours to y hours to complete” … so it was like, “This is gonna cost you anywhere from $800 to $8000”) Yeah, that wasn’t going to fly. And PS, SERT did not charge me thousands for my recovery. They were fair. They also recovered over 20,000 files. ALL of my most important files were recovered. Some of the photoshop files and image files were corrupted, but I got all of my important WORD documents. And the moral of this story is…don’t do that again! Thank goodness my laptop was under warranty and repairing THAT will be free (remind me ALWAYS to get the warranty!). But from now on, I’ll handle my computer with more care AND I’ll back everything up. However, we kinda all already know we SHOULD do that, don’t we? Sometimes we just have to learn our lesson the hard way. So if you are in the boat I’m in now–or find yourself there sometime in the future–I recommend you save yourself the time and headache and just go straight to SERT. I wish I had.
- 01. Get a quote through our online system (click here)
- 02. We’ll pay for shipping to us (USA only), you pay return.
- 03. Receive your data back on a working device.

Rebecca Hamilton
- 17 May 2015
- in
Hard Drive Recovery
Overall, I'm glad I went with SERT. They kept me updated every step of the way, and their turnaround time with fair. They gave me a price upfront, which helped (some places were like, "it's $x-$y an hour and can take x hours to y hours to complete" ... so it was like, "This is gonna cost you anywhere from $800 to $8000") Yeah, that wasn't going to fly. And PS, SERT did not charge me thousands for my recovery. They were fair. They also recovered over 20,000 files. ALL of my most important files were recovered. Some of the photoshop files and image files were corrupted, but I got all of my important WORD documents. And the moral of this story is...don't do that again! Thank goodness my laptop was under warranty and repairing THAT will be free (remind me ALWAYS to get the warranty!). But from now on, I'll handle my computer with more care AND I'll back everything up. However, we kinda all already know we SHOULD do that, don't we? Sometimes we just have to learn our lesson the hard way. So if you are in the boat I'm in now--or find yourself there sometime in the future--I recommend you save yourself the time and headache and just go straight to SERT. I wish I had.