Getting the process started.

How it works

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    01. Get a quote through our online system (click here)
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    02. We’ll pay for shipping to us (USA only), you pay return.
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    03. Receive your data back on a working device.

This type of flash drive recovery involves everything else besides a broken stem, and includes various errors asking you to “Please Insert Disk Into Removable Disk” or “USB Device Not Recognized or Malfunctioned“, RAW partition, dead or unresponsive drives, drives asking you to “Format Disk”, and damaged controller chips and/or circuit boards (which can occur from failed attempts at soldering).

Not Recognized, RAW, Need to Format, and Not Accessible Drives

This level of recovery requires specialized and very expensive data recovery equipment only companies like SERT data recovery have.

Due to the nature of the specialized equipment and knowledge required for this type of recovery, it does not fit within the scope of DIY data recovery, and is above and beyond the abilities of 99% of your typical “data recovery company”.

You will need to call a company that specializes in recovering FLASH media and NAND storage technology.

Not Recognized USB Flash Drive Repair | USB Flash Drive Data Recovery Services

However, so you can understand what is involved here is a brief overview so you can adjust your expectations accordingly when getting prices for this type of recovery.


This level of recovery applies to the following types of USB Flash drive conditions:

  • Failed attempts at stem repair
  • Damaged circuit board
  • Damaged controller chip
  • Please Insert Disk Into Removable Disk Error
  • USB Device Not Recognized or Malfunctioned Error
  • Dead or Unresponsive Drive
  • Format Disk Error

1. This requires a NAND reader.

These go for about $5,000. Then you need to find someone trained on the procedures of using the software that controls the NAND reader. This alone can take 3 months of doing recoveries every day.

2. Make sure that the reader supports the controller type on your USB drive. In order to do this you will need to remove the internals from the USB drive without damaging the PCB board and NAND.

The controller type is found stamped on the controller chip. There are literally hundreds of different types of these. NAND recovery devices support most but not all.

3. Carefully remove the NANDs from the PCB. This requires a precision heating gun. Make sure to label them to know what side they came from on the PCB when there are multiple.

4. After you have successfully removed the NANDs

Load them into the data compiler and let the software do it’s magic. (Wish it were that easy!)

Need Help With Your Recovery?

As always, please feel free to contact us with any questions you might have. We will be glad to help you out with your recovery to ensure you get your data back in one piece. 

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